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Insurance Management

The service enables our clients to be fully represented before the insurance companies in Bulgaria.
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Our customers

they trusted us

What is CarAssist

personal Assistant of your car

CarAssist is a one-of-a-kind service that offers complete care and management for your vehicle.
Think of us as your personal car assistant, available 24/7 to take full responsibility for everything your car needs – from servicing, tyres, and insurance to inspections, roadside assistance and beyond.

With CarAssist, you save time, money and stress by entrusting your vehicle to a team of experts who handle it all – from helping you choose and purchase a new car, to ensuring its ongoing maintenance and cosmetic care.

But CarAssist is more than just a service – it's your trusted partner that thinks and acts on your behalf.
We deliver 100% solutions with personal attention and professionalism – whether your car needs fixing or you simply want peace of mind.

CarAssist – your car’s personal assistant.

 

Offered services

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Feedback from our customers

what they say about us

Marin Marinov
Много добре се справихте. Ще се видим отново и то скоро.
Emil Stojnovsky
Топ
Стоян Костов
Изключително високо ниво на обслужване. Топ професионалисти и винаги ще ги препоръчвам на мои познати, които си търсят флийт мениджъри!
Нели Георгиева
Отлична работа на екипа! Благодаря!
Мария Щилянова
Super ste, izpulneno e vsichko i ne moga da se oplacha ot nishto.

Our team

how to recognize us

Alexander Tsintsev – CEO of CarAssist and automotive management expert

Alexander Tsintsev is the CEO of CarAssist.bg with extensive experience in automotive management and a master's degree in automobile insurance. He has completed training in safe and masterful driving and is actively involved in the automotive community. He combines strategic thinking with practical experience to lead the company with vision, security and professionalism.

Mladen Mladenov – operations manager at CarAssist and an expert in service processes

Mladen Mladenov is an operations manager at CarAssist.bg with extensive experience in the automotive industry. Having worked with brands such as Mercedes-Benz and BMW, he has excellent knowledge of service processes and the specifics of spare parts, damage and car repairs. He has undergone training in master driving, including on snow and ice, and is certified by the Mercedes Driving Academy. A true professional in caring for your car.

Snejanka Radeva – administrative manager and car insurance expert at CarAssist

Snejanka Radeva is an administrative manager at CarAssist.bg with expertise in car insurance and office coordination. She manages daily administrative activities, document flow and communication with partners, ensuring efficiency and structure of all internal processes. Her experience with car documents and information systems is the basis for the smooth service and high standards in the company.

Konstantin Atanasov – personal customer assistant at CarAssist, professional driver

Konstantin Atanasov is the personal assistant who will take care of your car with care and professionalism. With many years of experience as a driver and successfully completed training in safe and skillful driving, he is fast, responsible and expeditious. His commitment to every detail turns every service into a safe and pleasant experience for the client.

Ivaylo Ivanov – driver and operations coordinator at CarAssist, professional pilot

Ivaylo Ivanov is a driver and operations coordinator at CarAssist.bg, a professional pilot with an economic and transport education. He has extensive experience in customer service, logistics and service process management. He combines technical knowledge, speed of action and composure, which makes him a valuable partner for both air and car missions.

Ivan Filyanov – Driver and Assistant at CarAssist

Ivan Filyanov is a driver at CarAssist.bg, graduated in business informatics and communications, with an interest in logistics and automotive services. He is distinguished by his responsibility, positive attitude and desire to contribute to the smooth running of processes. He has undergone training in safe and skillful driving, which guarantees security and peace of mind on every trip with him.

Ivaylo Grozev – Administrative Assistant at CarAssist

Ivaylo Grozev is an administrative assistant at CarAssist.bg, responsible for maintaining and updating the information system. With a secondary education in the field of auto electronics and experience as a trainee mechanic in various workshops, he combines technical knowledge with organizational skills. He has undergone training in safe and skillful driving, which contributes to the security and precision in his daily work.

How we take care of your vehicle

complete and trusted servicing of your car with CarAssist


 

1. Call us! Our assistant are online for you. We will take up complete responsibility that you will receive your car in a better condition in line with the services you order.
 

2. Safety and transparency – in your profile you will find a digital service logbook – a history of all repairs and services carried out. In addition, you may receive notifications of upcoming dates for changes, inspections, tests etc.
 

3. We take care of every detail – all documents are safely stored and an exceptional level of hygiene and attention to details are observed.
 

4. All our staff members observe strictly the rules of safe driving on the road. Your car is in safe hands.

 

Frequently Asked Questions

useful to you

We are working whole week and processing orders 24/7 vie our mobile app or website. Picking up and delivering the vehicles are available from Monday to Friday between 9 o’clock am and 7 o’clock pm.

We are working also Saturdays and Sundays but with advanced appointment. You can reach us on your phone at 0877505253/0878221178

When you place an order CarAssist staff will contact you for working out the details and for additional information about the time and the place for picking up and delivering back the vehicle.

IMPORTANT! Out drivers have unique indetification card with the name and CarAssist logo.

Its important to know that CarAssist staff have long driving experience without accidents. Our mission is to drive safe and keep every rule on the road. In case of accident CarAssist team cover all of the damages and provides vehicle for temporary needs.

CarAssist provides complete car care – from purchase support, registration, and insurance to servicing, tyre changes, technical inspections, roadside assistance, replacement vehicles, and even Drink & Drive. Everything your car needs – in one place.

CarAssist is ideal for busy individuals, families, company car users, and anyone who wants to delegate the responsibility of car management to professionals. You save time, money, and stress.

You can contact us via the form on our website, by phone, or through our social media channels. We’ll get in touch, understand your needs, and take care of everything from there.

Our full range of services is currently available in Sofia and nearby areas within a 25 km radius. For requests outside Sofia, we handle them on a case-by-case basis with preferential terms.

We service all car types – from compact city vehicles to SUVs and premium brands. We work with certified partner garages to ensure top-quality care and expertise.

You get peace of mind and convenience. No more dealing with insurance, service scheduling, inspections or emergencies alone – your assistant handles it all with speed and professionalism.

Trusted partners

with whom we work